Grandalvo assumes quality as a key factor in its culture, guided by a spirit of continuous improvement, with the aim of achieving defined objectives and satisfying the needs of the various stakeholders.
Thus, we define our quality policy based on the following principles:
To provide quality services in order to obtain the complete satisfaction of our customers and other interested parties;
Compliance with requirements applicable to the services provided, including legal and regulatory requirements;
Competence, rigor and professionalism – excellent service, with a culture and attitude focused on the satisfaction of our customers and other stakeholders;
Cohesion and confidence in our work team, promoting the satisfaction of our employees;
Ensure training and awareness-raising actions, promoting the motivation and competence of all employees;
Satisfaction of the requirements applicable to the continuous improvement of the Quality Management System.